1. Competitive Fees
Competitive fees are important to everyone. At Crown Strata we believe we offer some of the lowest fees within the industry. Contact us and compare our fees with what you are paying now. You will be glad you did!
2. Crown Strata Connect
Access to Crown Strata Connect- a secure online portal which offers the convenience for registered owners to view full details of their building administration and finances, pay levies and update their details from anywhere
3. Fast Response Times
One of the main reasons for appointing a strata manager is to get the important things prioritized and completed. It’s no good having a manager if it takes forever to get anything done. Crown Strata we make sure we deal with your requests FAST!
4. Personal Service
Crown Strata is a family company that has grown its customer base on the personal service we offer our customers. We know what customer service used to be like 50 years ago, and we are still offering it today.
5. Easy Contact
It’s no good having a manager you can’t talk to. At Crown Strata there is no message bank or voice mail to hide behind. When you call us you will get to talk to people not machines. You will also have your manager’s mobile number and the General Managers mobile number too!
6. Easy To Read Reports
We have designed our reports to be as easy to read as possible, so that non-technical people can understand where the money is being spent, whilst every owner gets a report, every 3 months.
7. After Hours Emergency Service
As we all know, emergencies can happen at the most inconvenient times, especially after hours. At Crown Strata if you have a problem after hours there is always someone available to take the call from our staff, not just a tradesman’s message service. More often than not, our General Manager who will take the call.
8. You Receive Honest, Individual Service
At Crown Strata, we work to keep our customers happy so our dedicated strata manager provides honest, efficient, and proactive service, ensuring that all compliance matters for your scheme are met. We promise transparency in all matters, with high attention to detail and a quick response to your calls and emails. The secret to our success is our commitment to putting our client’s interests first and showing that we care
9. Flexible Payment Options
Everyone has different needs in a strata building, so at Crown Strata we offer a range of payment options that will suit everyone. Payments can be made in person at any Post Office, by telephone or over the internet, using Bpay, cheque or credit card.
Help is the most important service for any strata manager. At Crown Strata that’s exactly what we are here to do, HELP you with any problem you may have with your building, whether it’s big or small we will be there to cater for your needs.